Learning About Emotional Intelligence
The term Emotional intelligence was introduced in 1955 by Daniel Goleman. It refers to how a person manages his own emotions, and how he responds to others emotions, explains Teresita Calero, Psychotherapist with Care & Counseling at Baptist Health South Florida.
She considers the emotional intelligence just depends on how people grew up in the environment and how they were taught and what they learned. She also affirms this is a process that can be learned.
Any person who has a higher emotional intelligence will use the “I statement", the specialist says. “Something like XYZ technique: I feel X, when you do Y, in situations Z," she describes.
