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Patients' Feedback About Tele-Icu

Lisa-Mae Williams, Ph.D., RN

Gloria Kelly, eClinical Pharmacist Consultant at Baptist Health South Florida, says going to a patient's home and providing care is valuable, it is also discussing in detail the medication the patient is using, how to store it and when to take it. She points out it is not only talking about medication, but about lifestyle changes, exercise and nutrition. Lisa-Mae Williams, Operations Director of Telehealth-elCU at the same institution, highlights they have an ambassador program for their staff to keep and build a relationship between coworkers.

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