Ask Hanna is now
powered by A.I.
providing free answers to your health questions.
Check your symptoms and then chat, or directly initiate the conversation.You have two easy options:
Check your symptoms using A.I.
Service available 24 hours
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Answer a few questions
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Learn possible causes and suggested follow ups
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Share the information with your caregivers
Powered by
Chat live with our health advisors
Monday to Friday from 9:00 AM to 5:00 PM
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Initiate the chat
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Share your concerns with a licensed health advisor
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Receive advice and recommended next steps in real time
Questions Ask Hanna has answered
More questions Ask Hanna has answered
Frequently Asked Questions
“Ask Hanna” is a platform that offers free chat with health advisors and an AI-powered health symptom checker. Our goal is to provide accessible and accurate medical guidance to our users.
You can start a chat with one of our health advisors by simply clicking on the chat button on our page. The advisors are available to answer your questions and provide basic medical advice.
The symptom checker is an AI-powered tool that helps you identify possible health conditions based on the symptoms you enter. It provides an initial assessment and recommendations on next steps.
Yes, both the chat with health advisors and the symptom checker are completely free. Our mission is to provide accessible medical guidance for everyone.
Our symptom checker tool is developed with advanced artificial intelligence technology and is based on up-to-date medical data. However, it’s important to remember that this tool does not replace a professional medical consultation.
Currently, our health advisors can offer you advice and recommendations, but they cannot issue medical prescriptions through the chat. For prescriptions, we recommend visiting your trusted doctor.
Yes, we take the privacy and security of your data very seriously. All the information you share with us is kept confidential and is protected by advanced security protocols.
Our symptom checker is available 24/7. The chat with health advisors is available Monday to Friday from 9 AM to 5 PM.
If you’re experiencing a medical emergency, we recommend that you immediately call emergency services or go to the nearest hospital. Our service is not designed to handle medical emergencies.
THIS SERVICE IS FOR INFORMATIONAL PURPOSES ONLY.
IN THE CASE OF A MEDICAL EMERGENCY CALL 911 IMMEDIATELY.
The Isabel Symptom Checker (‘Isabel’) and any content accessed through Isabel are for informational purposes only and are not intended to constitute professional medical advice, diagnosis, or treatment. Do not ignore or delay obtaining professional medical advice because of information accessed through Isabel. Seek immediate medical assistance or call your doctor for all medical emergencies. Use of Isabel is subject to the Terms of Use.
